Frequently asked questions
It may be caused by the following three reasons: 1. The lock is not aligned; 2. The hopper cover is not pressed tightly; 3. It is not covered
Very simple. In order to facilitate your installation, we have provided detailed graphic installation steps in the product manual, or you can also watch the installation video tutorial.
It is very easy to clean. Take out the detachable parts and rinse them with a soft brush and clean water. In addition, the pomace outlet can be quickly rinsed by rotating.
Rotate the knob counterclockwise to “REV” mode for 3-5 seconds, then return it to the “ON” mode.The machine may be stuck because too much food is put in at one time, or the food fiber is too thick and entangled with the blade.
It is recommended that you run the machine without load for 5-10 minutes before the first use to accelerate the dissipation of odor. This is because when a new machine is used for the first time, it may produce some odor due to the heating of the motor and the slight volatilization of plastic parts. This is a normal phenomenon.